way too expensive

I have been coming to jiffy lube for about 6 years, instead of going to my dealership. Just love the staff, very professional. I recently went to the annapolis branch for my air conditioning, they told me to come back the next day because I came in to late. This was a Wednesday, I came back the following Saturday. I was charged 180.00 for labor in 30 minutes, and they told me that it was the climate control, they called acura, and the part store was closed due to the memorial day holiday. They told me that they would call me after they got the parts, I called back on Wednesday and they told me that guy I spoke to was our sick. Like no one else could call and check. And I would have to wait until the following week, when he got back. I would appreciate a call from your headquarters, I am highly unsatisfied with this service.

Efficient and professional. Great service and knowledgeable staff.

4 tire caps stolen off vehicles tires previously stole my handicap pass

They always take the time to explain everything.

Very quick service.

I’m a firm believer in the simple view that if I have to pay, so your job! Too many places nowadays seem to have a different reality. This particular location is old school. They get things done. I pass many other locations of the same brand because the products are the same but the people are not. This location has great people. They make the travel worth it for me. I have not been disappointed once in over 14 years and different vehicles.

Price was good and ability to pull in when it was convenient for me.

They are quick, efficient and I feel I can trust them!

I had my oil changed and windshield wiper blades replaced in under 30 minutes. Great job

I have serviced my fleet of vehicles here for years. I’m always greeted with professionalism and respect from the team. I get the best service and will continue to return!
-Sarah with home paramount

The manager is above and beyond.

Prompt service, polite service agents.

Always a delight - everyone is there to help and offer professional insight. I never feel like I am being gauged in price or services.

Staff members were very friendly and professional, provided very detail information that was need to repair my car.

Service is fine, but why does Jiffy Lube have coupons online that are not honored at the dealer?

I asked the gentleman to check the air filter in the engine compartment. He showed me the filter and said it was still fine and then he brought the cabin filter in and it was a little dirty and had been chewed on by a mouse. He asked me if I wanted it changed, I agreed, but no price was told to me and I was shocked at the $69.99 price tag on something that I could have bought for a lot less and installed myself easily. I know it's located in the glove box and it's not that difficult to change. I would never agreed if I would've known the price. I think that should've been stated clearly when he was asking me if I wanted it changed and of course I didn't ask. I just assumed it was not going to be such a ridiculous price for very little labor involved.

Courteous and professional service done in a timely manner

Quick service

I’m always impressed with how quickly my car is serviced. It is much appreciated.

you damaged my driveway because you failed to tighten up the oil filter you acknowledge the mistake, and try to pressure wash it by sending out a company and it didn’t work. I had just paid the driveway and spent $50,000 to do so so . I should never have to pay ability if you live again for the rest of my life or I should’ve just taken it to court.

Chris is great, professional, detailed & thurought.

Your establishment charged me $64.00 for a cabin air filter that s

Professional service trustworthy

Great technicians with helpful suggestions to maintain your car. So thankful for Jiffy Lube !!! Great service !! Really efficient!!!