I joined the YMCA specifically for the aqua fitness classes and swimming for labs. I am utterly disappointed by the lack of classes that are offered for any aqua zumba, aqua combat or aqua fitness for this location. The class times that aew offered seriously do not work well for someone who has a long working day. You might want to consider offering classes maybe later in the evening as as well as the morning times. Please work on getting some more aqua instructors for more classes. The current schedule is pretty pathetic.

I have shared with many people about Potranco YMCA.

I was a part of May Portranco before and had to take a break but I always spoke highly of the helpful staff and the amenities at this location. The place is clean although at times there are days where it could use a little more especially with flu season coming.

The area was clean. Lots of equipment and space. Much better than my home YMCA in Schertz. The only issue I had while I was there was not being able to utilize WiFi.

Doesn’t make sense that the older someone is the membership price is higher.

Diversity of clients to include young, old, families, singles. Diversity of classes to include line dance, zumba, aqua, weights. Knowledgeable, professional and motivated instructors. Inez with Silver Sneakers is dearly appreciated.

Scholarship program for reduced pricing, pool hours are plentiful, family locker rooms. Clean and welcoming environment

It’s been a wonderful experience getting to know the teachers and attendees for both Boot Camp and Zumba!

Convenient location, friendly staff, a variety of events, programs and classes, as well as clean facility.

Te family restrooms are outdated and they’re not clean, the showers are dirty, the plastic curtains aren’t in good condition and I saw two man with no kids using the family restrooms

All of the activities

Went to this location for an inbody scan. I usually do these at the O.P Schnabel location. The staff member at the desk was not very welcoming and look slightly annoyed when I asked if someone could help me with my scan. He said that he would send someone over who came about 7-10 mins later. The man helping with the scan was discernibly upset when I ask to use the restroom before getting on the scale, I had been nervous about my results and forgotten to go. After I did the scan he told me to put on my shoes while he preceded to review my scan results printout. This made me uncomfortable as I feel that this is sensitive information that I don’t share freely with those who are not on a “need to know” basis. When I said thank you and reached for my sheet, he grunted acknowledgment and handed it to me as if annoyed/put out. Then I left the facility and I hope not to have to return.

The size

It's difficult to get into many SIlver Sneakers classes as they fill up very quickly. I would also like more water aerobics or exercise classes. Oh, and Adrian was late to the pool on Thurday.

I recently had an increase in the fees but learned that my income will be cut drastically by $600 in the near future. I don't qualify for assistance from the YMCA so I may have to in cuts to my own budget have to forego my membership. My friends are struggling in this economy so it doesn't make much sense to recommend it.

Needs a sauna. Group exercise for disabled teenagers+ somehow (ex; neurodivergents) just to get movement and out of the house

I used to love this location but they have removed Les Mills from the evening group ex line up. Body combat is only available Monday evening. And many of the options available during the day are virtual.

Aqua fit classes keep getting canceled and it would be nice to know why and if the class will be added in the future.

Child care, and kids care. The best. Thank you

I was very disappointed with the quality of the swimming lessons for my 11 month old. There were no songs, no cute activities to make it fun, no special equipment we don't have at our HOA pool... I might as well teach him myself and then it would be free.

Everyone friendly and several senior exercise classes.

Cleanliness

Only Y in my area and so glad it is here!

Childcare personnel not caring about children and family shower cleaning

I like that the facility is clean, the staff are friendly and enforce the rules, and the price is affordable.