fix the problems with the new bathroom doors, handicapped needs a handicapped toilet, second occupied sign on doors.

The Melrose Y is within 1 mile of our home and I use the pool for laps up to 3 times a week in the fall till spring ( use Torigian in the summer because of lane availability. I use the Saugus Y @ 1.3 miles away for the exercise equipment. Both have very friendly and helpful staffs, life guards and employees.

Weekday fitness mid-day classes for 50+ adults have been eliminated and/or are inconsistent

Nice updated facilities and great group exercise teachers!

Need group class Friday evening

great classes

Accessible facility, friendly and helpful staff and reasonably priced

I love all the classes they instructors are wonderful one of them

Love the Y! The programming is outstanding and varied, so there’s something for everyone. The equipment is well-maintained and well-organized. I always feel welcomed, challenged, and supported at the Y. Highly recommend.

My only frustration is trying to get into classes. I love all classes I’ve taken and the instructors are great but I need to set reminders to sign up the second they open. I work in healthcare and it’s not always easy to get away from a patient to be able to do this during the workday. Otherwise staff is great and facility is clean

I first called and ask a few questions and the woman at the desk whose name I don’t know was so helpful and friendly. And it was the same when I went in and joined. It’s a lovely facility and I’m happy to be there.

Welcoming feeling you get when walking into the Y

The renovations did improve things, but didn't utilize the space very well. All that dead space in front of the rest rooms didn't add to stretching space/helping traffic flow

I like the classes, I like the variety and the time schedules, The instructors are awesome and they make
exercising fun. We are like a little community within the YMCA

Its a good gym, nice environment and classes. Love the increase in space since renovating. Throw up another boxing heavy bag and its a 10(most of my friends are martial artists lol)

So welcoming and inclusive:)

New setup is much better. Removing as much equipment from the turf or the edges of the turf would be great, especially the “A” rack with bar weights and the punching bag. Any effort to open up the turf area and walking space would help a lot. Thanks!

Great staff. Family friendly.

I love the community, the free (and paid) classes offered, the staff. The facility itself is fine— sometimes crowded— but I recognize it’s a small space to work with and you’ve done the best you can.

I love the Y’s location in downtown Melrose and the mission of the broader North Shore YMCA group. I also appreciate the recent updates to the fitness center and all the ways the staff try to create a positive, welcoming experience.

The instructors are terrific.

Front desk staff generally are not engaged, friendly, or courteous. When you walk in theyre talking to each other, looking away, looking at their phones or eating.

Locker rooms . bathrooms dirty. Shower stalls have mold in them. Often soap dispensers low on soap.

I'd like to recommend the Y but so many very simple things need to be fixed.

Like the indoor soccer class and the facilities

I love the classes and instructors

Recent renovations, professional staff, clean environment, and variety of classes.

The support by staff & members.