Being able to get in shape and the friendships I have developed.

The layout for the weights is extremely challenging / crowded to work with

Friendly staff and members!

Overall good

Great Place, Great Staff. Great Members!

So far I've only attended one class, Zumba Gold, but I loved it and would recommend this to older folks like myself who are looking for a cardio workout designed for the not so young.

I love the “Live Stong” program. So encouraging to some who don’t have much flexibility because of cancer or knowledge of exercising to regain your strength. Highly recommend!!!!

Love everything the Y has to offer. One concern, try better to keep kids under 8 especially the girls, out of the adult men’s locker room. It is embarrassing and the adult male parent should know better. Very concerning. Thanks

The classes I have taken have been terrific. The instructors are patient and knowledgeable.

I particularly appreciate the Livestrong Program! It proves to be so very helpful. Courtney V. is extremely helpful & important.

There are some solid classes with some solid instructors. Can we switch up the Zumba instructor? Love Zumba and have been taking dance classes for the last 7 years. For me, and others I’ve spoken to, she’s hard to follow and I thoroughly just did not have a good time in her class and she showed up late. And this is the same experience I had taking every Zumba class with her. Some of her subs are much more enjoyable. She seems like a lovely person and knows how to dance but maybe switch up the Sunday spot to a different instructor? Or add a Saturday Zumba class with a different instructor? Thank you!

The hours are just not great for working families. A 5:00AM open time for when kids wake up around 6 to get ready for school, is just not early enough. The opening hours on weekends are similarly too late and the closing time is too early. I think an ideal schedule would be 4AM-10PM.
More childcare days/hours.

Great value, kidscactivities, gym and summer camp. Love it!

Great staff, beautiful facility!

I have added my husband & daughter to my membership!

I loved all the classes I took, especially the Stay Fit classes, each instructor was well versed in senior care, and looked out for each participant.

Stephanie’s energy - totally motivating

Staff made the sign-up process very easy. Atmosphere much more user-friendly and welcoming than the last time I joined (maybe 10 yrs ago). Made use of the Jumpstart offering and had a very helpful session with Dev, who is amazing. I actually look forward to going there, which is nothing short of a miracle for my couch-potato self!

Glad to see that the soap dispensers are being filled more frequently. Thank you

I like the variety of classes that are available and the instructors are all great!

I love the Y. It is such a solid community. Everyone who works there and all the people who go there are just such a pleasure to be around. The staff is professional and well trained, and I was really impressed when I attended the volunteer training session 2 weeks ago. It was thorough and concise yet covered all the bases. The icing on the cake was that they had pizza for the staff. What a nice touch to help people feel appreciated. The Y is. is a place what makes people feel welcome and builds community

The child care hours are limited, and last time we went, our kids were crying and overwhelmed at the packed and noisy room. Upstairs, there’s very little assigned room for stretching and core work like floor mats, etc

Too many unsupervised children (appear to be under 12yo) in weight lifting areas and playing on equipment (stair masters, free weights, press machines, etc.).

Unwelcoming environment - staff appear unhappy and/or unwilling to greet club members

It's open later on Saturdays and Sundays which makes it so much easier to work out on the weekends. Gym has good equipment and is typically open.

WHAT I LOVE ABOUT THE MELROSE Y

1. The Y seems to have stepped up the physical appearance of the building: it's cleaner, brighter and better maintained.
2. The morning desk staff is a lovely, welcoming group of people who are always friendly and personable. They are a joy!
3. The adult aqua classes are really fun and the instructors are dedicated.
4. The lifeguarding staff is diligent and professional
5. The addition of automatic doors is very helpful to senior members, and to those with young children
6. Class sign-ups using the app seems to be running more smoothly, with fewer glitches
7. Swim instructors in the learn-to-swim classes are better trained and more experienced, and actually seem to enjoy the job
8. Smaller classes in learn-to-swim have made a huge difference in our young family member's swim progress
9. Members are given ample notice about new sessions (posters) and maintenance projects. Thanks for the "heads up"!
10. Staff is very approachable, knowledgeable and upbeat. They are quick to respond to emergencies with tact and discretion.

WHAT COULD BE IMPROVED

1. Heaven forbid you lose something! Your chances of finding it are at the mercy of the desk staff, with mixed results. My own personal experience has ranged from "Of course, I can help you with that-just let me grab the keys to the lost and found room downstairs!" to Ummmmm, "Lost and Found? What Lost and Found? Ummmm, we don't HAVE a lost and found." Both experiences took place with your evening desk staff. The former staffer went above and beyond to find a missing water bottle providing service with a smile; the latter was someone much more interested in eating their dinner and chatting up their friends than providing help. Is it a pain in the neck to have to go down into that huge room (I've seen it!) look for missing stuff? Sure. Has anyone left that stuff behind on purpose? Ummmmm, NO.