The people at the North Area Y are wonderful, but the facility needs updating. Floors in the group exercise room and hallway are worn and could use a good cleaning. Several water fountains/bottle fillers need replacing. I don't use the pool or locker room, but imagine some updating in those areas are needed.

Flexibility of being able to exercise. A lot of options for exercising

This Y is very clean and has a lot of great facilities and equipment.

Your pickleball courts and nets are better than others, I love Debby's Tuesday and Thursday strength and cardio classes, the Machines are plentiful and everything is neat and clean

Enforce the rules set in place such as no sandals or bags in the Fitness center

Referring to the North Area Y: it needs more TLC. Takes too long to repair or replace broken items (clock in pool area, hair dryer in women’s locker room etc). Women’s shower area is not clean. Ever.
Love the staff. Love fellow members. Love the pool/aqua classes and instructors.

I swim and use the E gym at the North Area Y. I love the pool and I love the staff and I love the E gym. The showers leave something to be desired. There is mold and mildew around the bottoms on the floor and in the corners. It’s not pleasant.

Good value for the money

Clean locker rooms better, fix showers

The staff are always helpful and friendly! The aquatic staff are exceptional! I enjoy all the classes offered.

I think the structure itself especially the locker rooms need an upgrade

I like the pool, the steam room, the pickleball courts and the complimentary coffee.

I love the aquatic fitness classes, especially with Mary Ellen. She does an excellent job explaining the different movements. I tried NW, but the classes were large and filled quickly, leaving me shut out. I much prefer NorthArea.

I’ve only been a member for a few months. I’m 80 years old and go to the facility to swim.The building is clean , the staff is friendly and professional, including the lifeguards. I always feel comfortable and welcomed😊 Moira Irons

Sometimes it is too hot for the kids outside.

I have questioned the rate charges several times and always get the runaround..I would not recommend to other foster families because of this

pool and kid climbing equipment were great. Childwatch was good. Private swim instructor for 3 year old was great!

Great hours, good equipment

Staff is always very friendly and outgoing.

Love the director staff but not a huge fan of the staff that takes care of the kiddos.. lots of yelling. Kids were overstimulated almost everyday.

Big variety of classes

Excellent programs, for all ages. Well staffed, clean locker rooms.

It is a nice Ymca to go swimming.

It’s convenient, clean and I like the morning schedules.

I was very happy that swimming lessons were included with the week of camp.

My son had a great time! They were very communicative and helpful, we were struggling to communicate with another Y

I like the people that work here.

Small crowds when I visited, friendly staff, clean.

Needs to be cleaner

The YMCA is a great place for all..it is a great gym and has good classes....BUT....the equipment in the group fitness room is disgusting. Most of the hand weights vinyl is tearing off or just worn and dirty, They are all mismatched and they look like they came from another gym that was throwing them out. The mats....omg...yuk. Does anyone look to see the shape of the equipment and what the members have to deal with? Take a stroll back there and check it out....Embarrasing!

Schedules aren’t always up to date online or in the location. Frustrating.

I feel comfortable at this particular Y. Love the Instructors classes.

Every thing is very nice. I do wish that you could have separate steam and sauna rooms for men and women.

Putting the monthly pool schedule out in the beginning of the month. September's wasn't available til 9/17.

Visited The Liverpool Facility and the sauna room is very small. However , I do like that some of the machines in the egym have more than one of the same

Only been at the y twice after talking to someone about the membership. But, staff were friendly and easy to talk to, and gave helpful information.

The facility is beautiful and has a real community feel about it. There is a nice array of group classes and the instructors are very good.

Could you add some SkiErg machines? Concept2 makes them (same as rowers)

The staff acts like they work at Walmart. It used to be much more family / friends type of place. I can just go to any gym if Im going to be a number, where they might look up as you scan in

Same as my previous reasons, mainly you are too crowded, and need to offer more yoga and fitness classes since current ones are usually full

Lots of activities

I am a big fan of the Y. The E Gym is great and I love playing racquetball. I’m disappointed that we no longer have spin classes and we only have one racquetball court remaining.

Excellent staff. Very clean and well maintained.

Ellen was extremely helpful & patient.

Their staff is very friendly and I enjoyed my time there. Of course I’ll be recommended to anyone.

Staff is friendly.

The Y has so much to offer. But it would be nice if the locker rooms, most importantly the showers, were updated.

Nice pool and friendly staff

I asked management to bring one more Sport Fit machine to the North Y from either Fayetteville or the Baldwinsville Y because of how popular the machine is. Both locations have multiple Sport Fits. When I have visited both locations I never had to wait as the machines were not in use. I have had to wait numerous times at the North Y because it is so popular. I guess my request was not very urgent since it has been over six weeks I requested the additional machine and no change has taken place.

I love the Y but the kids blue room at this location with the climbing equipment/slide for the kids has not been properly cleaned in months. There is dust, dirt and stains on the carpet. Please take better care of your equipment. <3