Clean facilities with lots of variety to choose from. Pool, track, weights, classes as well as structured activities

Foam rollers near the basketball court need to be replaced. The items lost its firmness and stains are over it due to its excess use. Have spoken about this before.

There are a lot of snowbirds. It would be make sense to allow members to put their membership on hold while they are out of state for the winter months. 3 months just isn’t long enough.

I love walking in the lazy river

I only use the Y for lap swimming and am a little disturbed by the policies that appear to be restrictive to that activity. Three lanes are closed and three lanes open to lap swimming on Tuesday and Thursday at 6:30 am. Down to 4 lanes on Wednesday at 7:00 am. From here on out a school swim team and coach take over several lanes in the early hours, don't schools have pools? Therefore I would be hesitant to recommend this Y for lap swimming. Other than that Northwest is a nice facility

Facility is clean,people are friendly, staff is helpful. Lots of activities to participate in.

Loved it! One thing I've brought up a bunch of times is for the aquatics area/sauna. The cell phone use is startling. I love enjoying the sauna after swimming and would love to relax. But there are so many dudes on their phones and don't have them aimed down. I'm worried they are taking my photo especially if I let my guard down. This is a constant issue. It's giving perv vibes- yikes! I am certain that's not the vibe anyone is going for there but it would be great if someone would actually address it or lifeguards would tell people to put their phones aimed at the floor or something. Please please please fix this. Everything else is lovely. Mary Vertigan and Aurora are also the best!

The trainers at the Egym are so helpful

staff is very friendly and helpful
noticing that clients are not cleaning machines like they are supposed to
e-gym some of the machines padding need to be replaced, they are cracking

friendly staff and equipment is always clean

I love the aquatic pool, especially the lap lanes where I swim 3x per week.

I feel all the staff there is very friendly. They all seem to be able to help with any questions, and if they don't know, they go and ask someone else! They areas are kept clean and tidy. They are very professional acting, but very friendly.

I love the aqua fitness classes, the sauna, the 3 lane track, and am looking forward to the art classes this fall. I may start using the e-gym circuit that some of my family seems to enjoy. Easy way to keep the muscle on as I continue on my weight loss journey.

It is a great facility. Love the openness and cleanliness.

Very nice and clean atmosphere. Staff is wonderful.

I always enjoy the Y pool classes. Staff is pleasant.

There are many programs--something for everyone. It's clean and well maintained. The hours are convenient and it offers a chance for social contacts--everything you need.

The water fitness classes

The group exercise room needs more weights. The 5lb weights were gone when I got into class 10 minutes early. These weights are needed for those just starting out doing weight training. In addition there needs to be A LOT more of the newer barbell weights. They are so much easier to adjust for each exercise but they too used by those that show up very early to class. The clips for the old weights need a lot of wrist strength. At the beginning of 2026 I was told that more had beeen ordered

It has a lot of great things to offer especially all the Auqua classes

The facility offers a variety of activities. The staff and volunteers are always helpful and friendly !

Personal help at the front desk, over the phone and the trainer in the gym.. all my contacts were very professional and appreciated.

pool not over chlorinated like fayetteville

I like the facility, equipment and my personal trainer.

I love all of the offerings provided by the Y. I just wish I had more time to take advantage of them all.