Unknown charges on my credit card make me want to not do business with you again. Perhaps sending an invoice would be appropriate.
Your Customer Service is very good and helpful. You need to figure out a better way though to pack and ship the garments as all of the garments in our wedding party arrived extremely wrinkled and with some hem issues! And while your team was extremely nice in trying to correct the issues, all of the replacement shipments also arrived in poor condition. I’m not sure I could recommend Friar Tux.
The rental experience was easy and stress free. Phone operator very courteous discussing shipment of items that were not perfect fit. Will definitely rent again. One point less as the jacket that was ordered as Regular turned out to be available in Slim only
So accommodating. I needed a last minute size change and you guys made it happen. Incredible service!
We rented a suit and it was cut small, they sent a new suit and had it shipped directly to the hotel. The suit was made of high quality material. I would highly recommend this company and I will order from them again in the future.
All was great except for the best man was sent brown instead of gray. Customer service was great with sizes and orders came in quickly.
First online rental. I was a bit unsure going in but it was how the groom set it up. Ended up excellent! Thank you and impressive work.
The way the tux for was perfect! I got a lot of compliments about the way it looked
Great quality, seemless transaction.
You guys responded fast when
The jacket was way too massive, not my measurements at all, the belly was huge and the shoulders were small. Not everyone is overweight so maybe have a variety of suit jackets that fit really strong handsome guys like me.
I would honestly recommend this company to anybody for a formal event, quick and understanding services and a easy applicable return process
Great customer service and communication. I was worried about getting the right fit through mail, but they were great. Excellent experience with them.
Love the service, used it for my wedding and my buddy followed suit!
Friar Tux was my favorite wedding vendor to work with hands down. Very responsive, professional, organized, and an incredible tuxedo set with everything I needed and more. Will be recommending to everyone I know!
The shoes were unbearable. I changed out of them as soon as possible. They felt like they were constantly trying to beat up my ankles. I’ve never worn a more plastic feeling shoe. Everything else was great. Solid suits. Would recommend if they had different shoes.
Convenient. Order came on time. Return process was simple.
Suit came very wrinkled, had to have it dry cleaned just to wear it. Jacket, shirt & pants all wrinkled. Also the rush to return is annoying.
Ordering over the phone was very easy. The suit arrived on time and was a high quality suit. My son looked great and we were pleased. Return by mail was as easy as dropping it off at UPS.
Very convienent and easy to do process
The tux’s were a little tight on the arms but other than that everything went great!
Personally i don’t like how close you guys push it to the date of the wedding. I think things like “slim fit” or any other details should be more known, from the start. Idk I wasn’t aware so maybe it’s on me. But after I got the right size i was good
Not able to purchase the suits we needed. Claimed they were not available. We purchased the ties to match the wedding party but had to go elsewhere to buy the suits. Not everyone wants to long distance rent a suit. Not everyone perfectly fits a suit. Some people want to buy so the suit can be altered to fit.
Excellent service and consultant was very nice- everything was delivered on time and fit perfectly. Return process was easy and convenient
Very easy process and the suit looked fantastic