Easy process. Fit well.

The suit fit perfect and it was very easy to return. The instructions were very clear.

Jocelynn Buria Made my experience amazing and I truly enjoyed and appreciate her help! Give that girl a raise.

Shipping costs for 3yo ringbearer outfit were too high. I paid almost as much in shipping as for the vest and pants rental. They were small enough to easily fit in the groomsman's shipping box but were "unable to be included" based on policy. This was wasteful of both shipping resources and cost

Convenient ordering and measuring. Easy returns.

Fit perfectly for all of us, great colors and quality. Cheap and easy to work with.

Extremely easy process

Employee KC did not care about our experience at all. Our tuxes never came. I had to pay $50 for over night shipping on a package that never came AND was told i had to pay for the missing tux!

Horrible shoes. Dog **** shoes. Mad uncomfortable

Suit fit and looked great. Easy order and return process.

Every component of the tuxes for our 9 person wedding party fit perfectly, and the return instructions were clear and convenient.

Great rental process and the suit was nice. Just a bit expensive. Enjoyed working with the staff over email!

We loved the try-on feature, the range of suit colors, and the customer service. We got a real person every time we called and that was a huge plus! Only request would be to allow the entire bridal party a try-on.

Sent a second jacket for the right fit , just before the event!

Customer service was amazing. Very helpful when the jacket didnt fit. Totally my fault, didn't realize it was slim fit. 2nd coat was in the mail and to me in 5 days. Very thankful for the help!

Excellent and quick service. Love Friar Tux. Thank you.

your shoes ****ing suck

Be a little more lenient if someone forgets to click the discount code button and realizes it 1 minute later. I don't understand how you can offer something yet penalize me by not clicking the button. You already had my info for marketing anyway.

Amazing customer service. Everything on time

The website was easy to use, customer service was great. The tux arrived on time and fit like it should. The return process was very simple as well.

The suit fit perfectly!

Good quality tuxedo and extremely convenient service.

This was the most unorganized, frustrating store I have ever dealt with in my life from the start to end. Not one of my groomsmen had an easy time working with them.

Friendly service & fast turnaround time when I needed a replacement.

Everything came on time , was what we needed and returns were so easy

It was really easy to set up the event and to add the look we wanted. Customer service reached out several times with reminders and offers for assistance if needed. Overall, an easy process!

The suit fit perfectly and was sent on the timeline provided. Good instructions on shipping back and receipt confirmation that everything was received. Thank you!

1. You shipped the suit to me and I’m pretty certain I did not asked for it to be shipped as I wanted to pick it up. Since it did get shipped to me it made my travel more difficult and ultimately costing me more 2. The groom was not pleased to see I received the wrong pocket square

I ordered everything online. The process was super simple. The fit was perfect. The whole tux and shoes made me look like a ⭐️ ⭐️ ⭐️ ⭐️ ⭐️!

I had no idea what I was doing never ordered a tux, you made it easy and convince.

The website was easy to measure for the correct size. The return of the suit was so easy and simple. The suits looked sooo good on all of the groomsmen.

Kinda spendy for a 2 piece suit.

Great customer service and easy to return.

Everything went smoothly, for me and for all the groomsmen. That meant I had to interact with the service team very little, but the few times I did were very pleasant and accommodating. Also love my suit, happy I chose to buy it.Thanks y'all!!

Fast, convenient and well priced. Love that you can customize pieces.

A three day return window is incredibly narrow. I had to fly back to NY on a 13 hour flight. I got sick from the flight and couldn’t leave my bed. Being charged $10 per day with only three days feels inconsiderate of people’s lives. A week seems more reasonable.

Suits were great and we got so many compliments at our wedding! Easy ordering and easy to get a replacement price
When we had to size up! They were prompt with getting it to us

The service was great! You're just located far from me, so I wouldn't be super likely to use you again.

Your we-site is miss leading, ordered item that was no longer in your inventory and you decided for me to choose another item instead without notifying me. I spoke with a couple of your rep's, I was on hold forever and they said they needed to talk with a supervisor. Finally told me It's no longer in stock and not even local stores in Las Vegas carry the item any longer. so I'm stuck with a shirt that I don't like and, the shirt that I ordered is still on your web-site showing that it's available.
Very! Very! disappointed...... and your customer service sucks!!!
Domizio Melchiorre

Arrived well in advance of my event. Everything arrived in great condition. Return process was also great it was not rushed allowing a few days for the return.

The process was relatively easy; the entire suit (pants/jacket) fit well. I had a minor issue with one sleeve and it was handled/fixed before I left for wedding. (Seamless?!)

The ordering process was more or less straight forward and the onboarding staff was genuinely helpful. The challenges came with payment, editing, and general ease of communication.

I could not pay for my wedding parties suits online, which seemed inconvenient and outdated.
I could not edit my own "looks" once they had been entered, this also seems like a limitation. In order to make changes, it took emailing customer service and a few days of waiting until I could see a change or take action on that change.

Overall I am satisfied with the quality of the suits, however the process from start to finish could use refinement.

Such a smooth and easy process and the communication was on point

Suits looked great, fit was excellent, customer service was amazing

It was quick and easy to use.

My clothing package came in plenty of time before our event and in great condition. I felt the entire apparel set was high quality. The groomsmen, groom and Dads looked great. Thank you!

Easy to use. Good quality. No hassle

Customer service was excellent. Very knowledgeable about how to size my 13 and 15 year old boys whose bodies are not yet standard adult sizes. Had to make several returns and exchanges to find the right size but they were super easy and free. In the end they looked fantastic in their sister’s wedding!

Super easy to work with and very helpful throughout the process.

I needed size adjustments and additional shipping label, both were easily taken care of.

From the beginning to the end they were very helpful with everything! So thankful for such a great team!