Friendship, caring spirit!

First of all I do love the ymca. But the last 2 years its been going down hill in reidsville from the sports to the afterschool. Sports you get no emails or updates hardly and for the afterschool they will not help your child with homework and when they ask for help they tell them they are busy and give them a sec. But then they ask again and they yell at them for interpting. Then only give them 30 min for homework. Then go play even when homework isn't completed. They need to get better. But I do appreciate some who help and play with the kids.

Never crowded, always friendly and clean!

I like the friendly atmosphere in the 1pm class

I like that we have an aquatic class. I wish we has a deep water class. I would like to have more aquatic equipment to aid in our exercise such as weight to use in the water.
Most of the time the water is too cold for senior citizens. I would like for the water and the air to be warmer. Thankful for what we have but would appreciate it if a variety of classes were offered in the pool..

Carisha is a terrific, inspiring leader.

She likes it and is a great help for me

I love Team Reidsville!

The wellness programs are suitable for all types of needs. The instructions are very thorough and take their time when training individuals or in a group.

Service your pool in such a way that it does not constantly breakdown and is closed

Working to achieve health goals in a group is much more fun than working on them by yourself. I have people to encourage me, and people I get to encourage. I try heavier weights or standing instead of sitting, or other change sometimes. There is accountability on being in a group. You are missed when you are not there. I am achieving my goals and I encourage you to step up and join in.

Love the facility amenities & the staff are warm and pleasant. The only down side is the cleanliness of the shower facilities are not always up to par. Sometimes there hair found around the drains or on the walls, drain flies are seen in the shower stalls, or drainage issues. This is the only reason I may be hesitant to recommend the facility to others. But other than those issues, I’ve loved my overall experience.

I just hope and pray the YMCA will use Christian principles in making choices and changes within this organization

Water Aerobics class at 6 am MWF is perfect for someone who works. If you had another kind of class at 6 am Tues, Weds or Saturday I would attend. Also would like you take a look at womens' access to steam room and vary the schedule a bit. It seems very pro-men.

Sign up was quick and easy. Very helpful people. Initial training sessions showing the proper machine usage was excellent!
Chris is awesome!

The Reidsville Y is family to me. I live closer to Spears, but I want the Reidsville Y. With that said, we need to continue to monitor the youth going into the weight room and loitering. Most don't know what they are doing in there, and somebody is going to get hurt. Also, we need to return to Sunday afternoon opening. We stopped at Covid, and it is time to re-institute that.

the friendly staff, clean building, and good workout equipment

Not happy with the way the soccer program is being run. Why did we do away with the 9-10 age group? Realistically 10 year olds really shouldn't be playing with 14 year olds. We were told that if we had a child in that group we could choose to age them down to the 7-9. We made that request and that request wasn't honored, our 10 year old (only playing soccer for the second time) is on a 10-14 team. I've also watched coaches scream from the sidelines at the kids. That is not coaching and it is super inappropriate, especially for the younger groups. Telling a child to "do better," "be faster," or "you're better than this," isn't an acceptable way to help them learn the sport or help them grow as a teammate and individual.

The Reidsville Y sports director is very unprofessional and is worried about his time and not time with the kids!

Very good program!

Hannah was patient

I would recommend the YMCA for sports because I noticed the time that is spent with the children and that is what makes a difference in a child’s life sometimes!

Our instructor (Faith) is very helpful and is committed to helping everyone she has helped us on our journey to a healthier lifestyle, Our swim team is so friendly and kind always helping one another... Also, Thank You YMCA of Reidsville for setting the standard of what dedication and hard work is in taking care of the facility. You guys are AWESOME!!! You're so kind and helpful every step of the way. Thank You So Much!!!

Sometimes the aquatics instructor doesn’t seem to be prepared seems to be teaching off the cuff. But she still is good.

Never offer new and challenging aquatic classes! All new classes are always offered for land classes. We never get anything new at the pool. Even though we ask and ask for years and years!!

I have seen significant improvement in my balance and strength since I started working with Chris. He has been great to manage around my limitations but push me where I can do more.

The younger instructor who only did it for one day wasn’t very nice loved the older instructor I think it needs to be longer considering what you’re paying!

I love the previous staff. They were kind, friendly, encouraging, supportive. I haven't had any contact with the new staff yet. I love the members. Ive met some wonderful elders and I'm grateful for their wisdom.
I think the 11:00 Monday, Wednesday, Friday water aerobic class is way to big. Some of the members dont have space for some of the activities. Also, I think they should be told to not pass the black line close to the steps. Some of the new people haven't been told.
I was offered 3 free sessions with a PT in the fitness room. He was amazing.

OH...The lifeguards are just great!!!

Also, when the curtain is closed in the shower area, dont cut through. Thats happening by adults and kids who get away from their parents. Just a little housekeeping.
The shower needs some mopping and wiping down.

There's been some drama from the newbies in the pool.

Other than that....I LOVE MY YMCA

I’ve been coming to this why since 2018 and this is the worse customer service/front desk associates I’ve seen. From one woman yelling at the kids if they don’t get out the hallway she will call the cops. To being greeted with attitude I’m 55 and understand every now and again your gonna have one of those days. I’ve seen this multiple times as have others. With that being said I love the Y just hate seeing the direction it’s going

Had a great time in water aerobics. Everyone very friendly and helpful!

⭐⭐⭐⭐⭐

I really enjoy the Les Mills BodyPump classes at the Reidsville YMCA! Emma is a wonderful instructor, and the other instructors I’ve had are also friendly, knowledgeable, and encouraging. The classes provide a great full-body workout and keep you motivated from beginning to end. I always leave feeling like I got an excellent workout in. Highly recommend!

It would be good if the wellness trainers could be available earlier in the morning.

Friendly and knowledgeable staff

I believe in the Y supporting the community through

Great class. Feel every child needs to learn to swim!

Overall, I absolutely love the Reidsville Y. However, I am concerned about the cleanliness of the locker room showers... I noticed used band-aids sitting on top of the wall between the second and third showers in the ladies' locker room two or three weeks ago. I was out of town all last week, came back in this morning, and the band-aids are still there. They are quite easy to see so it really makes me wonder how often the showers are being cleaned.

Best fitness instructors.

Great atmosphere super staff and the right equipment.

I love the staff; they make it feel like a true community.

I like the classes but I wish the class times were a little later in the morning like 10 am.

Friendliness

The water temperature and the air temperature are not consistent. People have complained the water and air are too cold. They will adjust up after complaints but only for a day or so. This is suppose to be a heated pool. A lot of people use it for health h reasons. This has been going on for several years and people are very tired of it. It is not convenient to go elsewhere but a lot are looking. This should be a simple fix but it appears Jennifer is not interested in fixing it. And in fact very unprofessional when approached about it. Life guards have advised it can’t be adjusted due to impacting the exercise rooms. So for this reason and this reason alone a lower rating otherwise this rating would be a 9 all other staff are great

Atmosphere, different age groups, I've been going to the YMCA since I was a kid. Thank you for giving me a place work out & grow!!! 💘💘

Love the smaller facility. Feels like family

The staff is very helpful and friendly. When I come I don't have to wait on a treadmill to get on or any other machines that I enjoy working out on.

Equipment needs to be looked over thoroughly to see if improvements can be made. ( Small things matter )

( Membership price wise not matching gym / Day pass )

Clean facilities friendly staff

Chris was very polite and professional. He explained things throughly in a helpful way. I would ask questions and he answered them with kindness and humor. My goal is to become stronger and Chris definitely encouraged me. The Fit3D scan informed me that I needed to work on strength as well.

The y is family friendly & you see all ages, shapes, sizes & races there. Very inclusive.

I like my trainers knowledge and personality.