Great swim instructors.
Swimming
My child's have swim class and like too much and the people in reception instructor and others very kind And nice I hope return soon
Everyone is attentive and caring
The staff is so helpful and supportive to families.
It has many thing for my family.
Swim lessons. There was an incident regarding swim lessons in the lap pool. My child is starting to advance in his swim lessons and needs the space to be able to stretch his reach enable to learn proper form. He can't do that in the leisure pool when there are 15 people in there. Also, when in the leisure pool, we are having to constantly stop due to other families interfering with the lessons. After four years of our kids having lessons at the Y, this is the first time we have had this issue. We will not have another swim lesson at the Y and we are debating on pulling our other child from the swim team due to the headaches with lessons.
Lizzie was a great instructor.
What I love most about the programs and activities here is how well they balance fitness, family, and fun.
The teacher is super nice but also very inexperienced. She jumps from legs, arms and breathing even though my baby (14months) clearly doesn't know what she's talking about. Maybe if he was older the experience might have been different. My baby used to love swimming prior to these classes and now it's a nightmare getting him in the water, to the point it's effecting bathtime and that was something my baby absolutely loved. On top of that there are no make up lessons. And overall I feel like this was not only a waste of time I feel like we took. A major step in the opposite direction.
Great instruction and very helpful
Friendly staff, great instructors, clean facilities.
Swimming lessons
Family friendly—serves all ages.
We enrolled our children in the swim lessons. Some instructors were better than others and while I believe the lessons were helpful initially and I appreciate that. Getting advanced through was a bit of a challenge depending on the instructor we had. Sometimes they did not keep the kids engaged enough. I know it's challenging with young kids, I just wanted to give some honest feedback. Overall, we are happy!
I feel safe there.
Affordability, instructors with good attitudes, consistent programming across the country
Time duration and infra faculties are good for swim lessons
Be more flexible. I mixed up the dates for my daughter's swimming lessons. Instead of rescheduling me for another session, so my money will not go to waste, I was told, "the YMCA will not conduct reschedules unless it is due to inclement or maintenance purposes." So from now on will take them somewhere else for their lessons. Other than that I have not had any issues
Poor communications for change of schedule. Things happen but when you have a large group expecting an event— a random email which may or may not be received is just poor business. A follow up phone call by the coaches would have resulted in the assurance that those customers involved are properly prepared for a change of schedule. It would have saved a lot of anguish on your customers' part.
The communication between each swim instructor. My child has had four different instructors and each time it's like starting over. Our goal is for our child to know how to swim, so each time we do a lesson we have to try and explain what the last instructor was doing. Keep the different levels of swim the same for the group and private lessons.
More programs for teen swimming such as pre swim club that goes past 12 yrs old
Really bad experience with the swim lessons
My kids loved their swim class! All 3 of them came out more confident in themselves and their ability to swim. The instructor was extremely patient and accommodating of my children. I greatly appreciate YMCA for having qualified personnel and reasonable pricing for my large family.
We love Layla and Mayah Cantrell's swimming Instructer. He was kind caring and firm when needed. He was in the water with the class and still was able to monitor their strokes. Bottom line the children appreciate him!! We thank God for such a wonderful person.