I had purchase problems several times where I purchased rental suits and belts and the transactions didn’t seem to go through, specifically for the belts. I’ll have to go over my receipts, but I’m pretty sure I paid for a a few belts twice. One person I purchased a belt for never got their belt and didn’t realize it until the day of the event. Another person in our group didn’t get socks they paid for. Another person had significant sizing issues with the garments they were given, even though they did an in-person fitting. I am quite disappointed at the lack of attention to detail.
Get better bags. My bag broke and couldn’t zip it up. Get hangers that have the ends covered.
The staff was very friendly, professional, and knowledgeable. They made the whole experience very easy
The waist on the pants was to small and very uncomfortable even though i actually went in person to get sized.
Amera made it easy for me to select a suit that looked good and was comfortable. they pick up and drop off were breeze. highly recommended.
Staff was very helpful and professional and quick. Will definitely recommend
Everything was wrong about that tux shirt was one size smaller also what hoes in between the suit and shirt was. Small. So yeah likely to rwcomend that’s a big nooooo..
Easy process, good customer service
The professionalism
Staff is so professional, service was great
Made us comfortable with changes if they needed to be done
They fix my pants on the spot!!
Very attentive staff, helped me get fitted for a tux for my wedding and worked with me to make sure every piece fit and felt perfect.
The convenience of how easy it was everything the service given when I went to try on the suit customer service was great and easy check-in and check out.. And that my suit was delivered on time and right to my size. I am 100 satisfied thanks for your great work..
Customer service was excellent, also the final fitting process went very smoothly and the return process was seamless as well. Everyone was so kind and helpful.
Hunter was really **** good at his job. Basically solo ran the store, good with customers, etc.
The service was very good. The two young ladies that helped me were very pleasant to work with. They were very friendly and knowledgeable of the of the apparel.
The people in the La Mesa location are always amazing. Great service is still alive and well there. Thank you!
I enjoyed the attention to detail and very helpful employees when I went the first time and when I returned for the fitting. Very professional.
I was very pleased with the employees who serviced us. For, scheduling, measurements, pickups, and easy returns !
As a parent of the bride, I would like to see a more incentive $ based return policy. Such as, if you return your package within 3 days, no cost. Then each day after that, double the rental cost.
Regardless, your company should have the detail transactional detail, to determine who are your most profitable customers !
Great customer service. The tuxedo I rented was perfect.
Your staff was very professional and helpful and friendly, will continue to rent from that office
The timeline for return sucks. Who’s going to return the suit or tux the day after the event. Not only that they mismeasure and you don’t get your suit for another 2 days but it’s still due the day after the event. When you ask for an extension the manager said it’s $10 a day you’re late to return. The reason because the next person isn’t going to get the suit…how does that make a sense??!
Great friendly, caring, employees.
Excellent service! On time, Good fit. Friendly!