I needed a suit last minute, friar tux was able to accommodate. I received a lot of compliments on the suit.
Myself and 2 others went in together for our fitting. The associates that helped us were great! We were asked if we would like to pick up at the store or ship the suits to our homes. All 3 of us requested a pick up at the Moreno Valley store. When we were notified to that they had arrived, myself and my son went to Moval store and our suits were there and ready. When my brother arrived, he was told by the manager ( ayoung man) that his suit had been delivered to the Rancho Cucamonga store. My brother told him that it was supposed to be delivered to the Moreno Valley store. The manager made it seem like it was no big deal and it would be there the following day. This was a major inconvenience as we had to travel for this wedding on the same day that we picked the suites up. My brother became very frustrated with the managers attitude of acting like it was no big deal and decided to travel a considerable distance to Rancho to pick out up himself.
Your associate staff was great, your manager on site that day should be retrained on the importance of customer service. As a matter of fact, it should be reevaluated if this person should be the person in charge of your store.
I was invited to a big event on a Saturday around noon. The event was that night at 5:00 .Friar Tux was the only place that could help me in that short of time!
I came in and needed a tux for a special event last minute and Friar Tux made the process amazingly quick and easy. Thank you!
I chose to rent a suit for a formal wedding 3 days before the event. The staff in San Diego (Linda Vista store) were very helpful despite the short notice. I had to change the fit of the pants and the tailor got right on it. Pants were ready the next morning. I'd sincerely recommend Friar Tux for suit and formal wear rental to anyone - just don't be like me and wait till the last minute!
Was a very easy visit found exactly what I wanted
Professional, organized, good communication.
Great service, fast and easy and most of all great price!
The staff is always super friendly and helpful
I got charged a last minute fee when I was renting just a pair of pants and jacket
You guys were really helpful and accomidating, and understood I had to travel and worked around that.
We were in the Temecula store several times and every time had a different associate help us. Every one of them were very professional, very helpful and super friendly.
G
Bello exhibited OUTSTANDING customer service, taking care of all our party's needs. Thank you!
Good customer service, Quality clothing
When I went for fitting the pants fit perfect in the waist slightly loose how I like them, and when she showed me the length, about 2-3 inches from the floor while barefoot, I asked for them to be 1" longer. When I picked up my pants, they were much too tight in the waist and too short in the length. Between fitting and picking up I had lost several pounds and was expecting the pants to be even looser than the fitting which would not have been a problem but surprisingly they were much tighter. They offered to get me a different pair of pants the next day but I was not going to drive back another day to pick up what may or may not be the right size. So I suffered through the event with very tight fitting pants which I hate.
The alterations they did on my tuxedo were so bad 4 weeks for the worst stitching I ever seen on a sleeve
All good
Very simple process, all around good service and experience. The Cerritos location I very busy , had to wait 2 hour before I could get a fitting on a Saturday
I had a great experience and the representative who helped me was extremely knowledgeable and personable.
Good customer service and helpful assist for my situation.
Very efficient and helpful when placing order and pick up.
My suit came out great and the service was quick and seamless.
It was hassle free and pretty quick.
First of all the guy that helped us wasn’t very helpful. My son is special needs and can’t really decide for himself so I was helping him decide and the guy tells me let him decide . I didn’t say anything to him but that’s literally none of his business. When we got the tux his white shirt did not fit my son from his neck to wear the tie or bow tie the sleeves were short on his arms . I picked it up Friday so when I went to put it on him all this happened.
Fast, easy and friendly
Garment quality, staff assistance, reasonable price.
Service was phenomenal. No issues with my order and tuxedo fit perfectly.
Linda Vista poor costumer service really bad experience. La Mesa customer service was really great experience!
Excellent customer service
You guys might want to tell people that stuff may not fit the way it fit on your fitting day I went in got fitted for a vest I got my vest that week just picked it up figured it was the right size I got home and it was way too small ended up not using the vest
The process was seamless and everyone we interacted with was very friendly and helpful.
Staff was awesome to work with
Friendly staff. Very helpful. Made the experience very pleasant. Would definitely recommend Friar Tux to friends and family.
The shoes are so uncomfortable and it was expensive to rent a suit
Friendly & professional plus the suit fit really well. I’m considering buying one of their suits now.
Friendly, efficient service
Staff in Vista, CA was extremely rude when returning the tux. Quality of the apparel was nice though.
Excellent customer service. It is obvious that staff has been well trained and each know their job very well. Professional, courteous and attentive.
Very quick and easy to get fitted and even easier to pickup and return
Staff was excellent!
employees are very accommodating and helpful. Great service!
Service is always excellent and the products are high quality.
They forgot to include my rented belt and gave me a belt to keep. Good service
My suit was completely different colors from the rest of the groomsmen I had to take off the vest exchange pocket squares with the best man and stand behind of the rest of the groomsmen so it wouldn't be noticed . Was pretty disappointing
We went to Men's Warehouse first. The service experience was night and day. The staff at Friar Tux was helpful, knowledgeable, and engaged. It was none of those things at Men's Warehouse. We ended up cancelling our order at Men's Warehouse after getting fitted and going through the entire process and decided to try Friar Tux. So glad we did!
The final fitting went well. I discovered that my trousers was too short and the staff corrected the issue expeditiously. I would have preferred a wider bow tie. Customer service was awesome.
The staff were friendly and kind when they asked me about my size and measurements. It was for my brown dress suit, pant, belt, and shoes. Also, I was happy to try on the whole set in the store.
Very easy and convenient process. Tuxedo rental was a hit! Very thankful for Dom’s help!
Great service and high quality clothing! I was told I looked great during my event due to your products!