The vibe is local, community, not pretentious/down to earth. It's a comfortable place to work out, swim, enjoy the staff.
We safety must become a higher priority for administrators
For weeks the shower room and dressing rooms next to the pool did not lock...then a week after I complained to the front desk the shower room door lock was temporarily fixed...the following sun...the door no longer locked...after mention to the front desk again that I had legal counsel if need b it was fixed and has thankfully remained so....but initial a person had walked in on me while I showered....it appears that the ymca needs a new handy mam/ person
there are limited early morning classes for my working friends. Morning classes are available for older adults. Lunch, and early afternoon classes are pretty basic. not a lot of offerings or variety.
Always clean and friendly staff and never over crowded.
Southwest Y is great! Awesome staff, great facility.
The dressing rooms, showers and lockers need updating.
The front desk staff are great. The class instructors are also very good. I enjoy my mid-morning classes there.
Most lifeguards are young and lack the ability to properly speak to adults. My daughter's teacher never introduced herself, gave any sort of update, said hello/goodbye etc. Classes are affordable and times work for our schedule but the teachers are lacking basic skills that are vital to a child's learning.
Hannah was amazing to work with. Sometimes it felt like sessions were cut short getting right into play time and others went longer before we did play time which was amazing. A lot of lifeguards were on their phones which was a bit disappointing as a parent to see and the people that sit at the 2 chairs outside of the locker rooms were typically not the most friendly.
Hrlpful, friendly staff.
very good environment the staff are helpful, professional, and friendly to approach
THe staff and member are polite, friendly and professional, always willing to help. I would have given a 10 rating, but one of the wall TV's is broken, and I always enjoyed watching it while on the treadmill. I hope that it get replaced soon.
Mostly operates very well. lm
It's a great place to meet people everyone is friendly
Locker room remodel looks great. Equipment for the most part is always in good working order.
Friendliness and helpfulness of the staff. A very welcoming place that makes everyone comfortable. Great place to make new friends. Offers a wide variety of classes.0
Could not use machine when we arrived
Friendly atmosphere and support from staff and others attending the YMCA.
They have varied classes for all ages.i have met so many nice people. We are all trying to keep in shape in a fun way..
Update the men’s lockers
I appreciate the staff - consistently welcoming and helpful. Love the group class instructors including Jackie, Alicia, Jacqueline and Irene.
I received this survey by email. I am a YMCA member in North Omaha and didn't even know this branck existed, so have never been there and am not likely to. I support the Y, but ... when did this open?
Meeting and fellowship with others.
The variety of classes is what draws me here. I can come in daily and do a different class each time. Everyone is friendly and accommodating!
Everyone is very friendly! The classes get me up & moving. I’ve met a ton of people & quite a few have become very good friends. I do wish more people would donate more to the Y. A lot of people get free membership with their insurance, which is awesome, but I think they should donate at least a little bit.
Friendly staff and clean facility.