I live right here on Onondaga Hill, but I usually go to Baldwinsville or Fayetteville because they both have pools, B’ville has the lazy river, and all the Y’s around this area have the E-Gym set up. I wish I could take advantage of the southwest YMCA, as it is practically in my backyard, but it doesn’t have what I need.The southwest YMCA is set up mainly for the student’s use. I’m really surprised that it has the designation of a YMCA as it lacks so many of the facilities of other sites. It’s really just a glorified gym for the community college.

I realize it would be too expensive to put a pool in (although I’ll never understand why they took the pool out years ago!!)
But this facility really should have the E-Gym program.

I would like to see this Y revert to a college only fitness center (which it really is) and have a new Y built in the Onondaga Hill/Camillus area

Great staff always greets me. Excellent teachers/instructors! Kathy, Dan and Scott are very kind, encouraging, nonjudgmental. Tiffany is great as well, very warm and makes herself relatable.

I wish the Southwest Y was more full service. I really really really would love to have yoga classes there on Tuesday and Thursday nights. And even on weekend mornings too-but let’s work on Tuesday and Thursday nights first-that would be ideal.

The child care hours are very limited. I do wish there were more hours available through out the week. Also very unfortunate that this YMCA doesn’t have the amenities that many of the others have, pool, sauna, children’s classes, etc. I have really enjoyed my time here but it isn’t extremely family friendly.

Not as crowded and staff is very friendly

The SW YMCA is my favorite Y around. I feel like I get the best of small classes & that allows for the trainer to give individual attention to everyone. The other members are friendly & team players; rather than just focused on their own interests they are willing to help you or answer questions. At the bigger YMCA’s I feel like a stranger & alone in my workouts. Not to mention you have the indoor track & come winter in Syracuse it serves nicely to maintain walking or running routines.
The staff are very knowledgeable & are ready to assist. The directors are very down to earth & I don’t get the feeling they don’t have time to talk to me or answer a question. SW is a great place to go for working out & staying healthy without all the unnecessary gym hype.
Totally want to tell everyone about it, but I’m afraid it will have to get bigger & that would defeat the reasons I love about it.
If there was one thing they should add to this facility, it should be a pool! Wow maybe even an OCC swim team.

Some equipment padding needs some TLC. No big deal though. Still highly recommend.

The facility is convenient. It is well kept. Even though it is small and does not have a pool, it offers a variety of exercise options.

It’s a nice peaceful atmosphere, always clean, and all staff are professional and welcoming.

Like the lockers..the exercise room..the equipment and the glass surroundings..sometimes use the stationary bikes in the functional exercise room

great machines, clean and efficient

I love the OCC gym it’s not too far from where I live, but I wish they had a YMCA in the Camillus area. The director at the OCC location is great. Also I wish they had a pool.

Friendly services, offers exercise classes, easy parking

enjoy the classes with Dan Golden

Nice and clean facility.

Very clean

It’s been a great year. My daughter loved after school as much as she loved school itself.

Have everyone employed by the YMCA emulate Hal Welsh, and Melissa from the downtown branch. I say this because Melissa reminds me of Hal Welsh, my mentor and friend. Melissa is engaging, compassionate and 100 percent for the members. This also applies to those individuals who aren't members , she's always encouraging with all those she encounters. The truth is she can be too nice, as a member going on 30 years she is the ' breath of fresh air ' that starts my day on the right path. Real customer is an important art form, eventually a trickle down effect will take place at the downtown Y. With Vanessa , at the helm
I remain optimistic.

Sincerely Yours,

Cass Merrick

We keep making recommendations / complaints and absolutely nothing gets done. So why bother?

Staff is great. Classes to my liking

I joined the YMCA to use the track. The Track is not open on a regular basis. A track should be build higer above existing area for when events are being held later that day

The facility isn't crowded and there's ample parking. Very pleasant environment.

The events on the weekends make parking difficult and the lack of senior classes for seniors who work after 5:00 pm and on the weekends. I9SBT

The only reason why I would be hesitant to recommend is because a lot of the people are looking for sauna access and the southwest location does not have a sauna.

There is no pool or sauna. The track is always closed.

Staff is friendly and helpful. Southwest needs to work on getting Egym.

Most importantly, I wish the hours went later on the weekends. 3pm is ridiculously early and feels like it is just so staff have their weekend afternoons.

Also, machines that are broken are often not fixed for a long time. It gets to the point where there aren't any of a type of elliptical that are not broken for an extended period of time.

Track is a plus Staff is very good and there are many opportunities to workout in various locations

Complete equipment array. Glass surround to outside. Clean, Ample parking, showers.

Well run, Caring people who are very supportive to your needs.

Provide a basic child care during PM (4-7:30pm) so that working parents can avail the fitness activities during this time.

I like the people that work there. They are nice to see on the way in and out

I wish there were more bike spin classes, wish you still had the pool, wish you weren't located in OCC where I have to tolerate crazy student drivers outside and hear their foul language inside.

People are friendly and alll equipment is maintained and clean.

The location is convenient to Camillus residents, I just wish there were more class offeriengs

I have said all the time that this Y is the worst.
Front desk staff is not friendly. Class schedules are awful for people that don’t want to get up at the crack of dawn or need to make dinner in the evening.
No community gathering spaces.
You never change anything.
I go to the East Y but I live less than a mile from this one.

Facilities are always clean, and the staff is always super friendly! Saw a staff member dusting today, something very small, but noticeable! It is really the small things that count!

Great price with outstanding amenities served by competent, kind staff :)

Staff are nice and friendly!

Track availability is not the best for me but I realize events are an important priority.

The staff is friendly. The equipment is ok. Showers & pool are very important to me. I remember when there was a pool at OCC. I miss the pool.

The facility close by, it’s clean and all the people at the desk are nice and very welcoming.

Love the staff. Great bunch of people manning the helm. Needs more cable set ups. Needs more leg machines. Too many treadmill like machines not enough weight training stuff. But if you want to build , you can do it here

Actually mom did her recommendation. Katrina is going to be 40 this coming Fall. She has Down Syndrome and is a joy to her family and all the know her. She has had some very nice experiences at the Y especially with Zumba before the pandemic. She does exercise there at least once a week when her mentor is an available.

I would like to see later hours, maybe open untill 11pm

Please get the E train that North west has.

Space is the issue. I do yoga and there is no good place for yoga. Front room is best but it can be loud. The other room is not great. Also many of your offerings for women or live strong are too early or offered too far away.

I think that the South West YMCA has great hours, very helpful staff, and wonderful equipment. I would highly recommend this gym.

The track is constantly closed for one thing or another, set up for an event or for a event. We spends a ton of money on the membership and it's important to be able to use the track which is why we joined. Also classes are very limited now too, need more times in late afternoon to be able to attend various class options. thank you

Track is not open enough. Also SW Y does not have egym, which I really like.