Being accessible for everyone in the community. Offering a wide variety of activities for kids and families.

I drove 20min from the north to bring my daughter for open swim, she was very excited, it was our first day to try YMCA to be disappointed for a staff to not let my daughter swim, she said I have to swim with my daughter. I had to drag my crying child home. The next week i brought her again, with me in the pool this time, just to be disappointed for the staff to let a child swim without a parent beside him, the child was even smaller than my 7yr old. I confronted the staff and asked why, she just told me "I guess some staff are just more strict." I felt very disappointed for being sent home the last time. If you implement policies, it should not be half cooked and not just for some.

Maybe it is because the group is for toddlers or babies I feel that I don't get the value, there have been clases that are just "free" play

Wonderful for all family under one roof

The teacher's attention.🙂

Swimming classes are great

Swim lessons are fun and productive. Our kids are seeing real progress.

Excellent instructors, small class sizes, and ease of registration

Lots of options for all age and ability ranges

I enjoy feedback from the instructors onh ow to help my daughter improve.

The YMCA has lots for family always there to help with a happy smile it's a wonderful place to feel comfortable in

Amazing instructors and volunteers!

facilities are clean

Instructors are always on time. They are incredibly patient with the children. They are flexible during class as some children gain skills quicker than others.

10/10

BRENDEN! He has been SO patient and so kind with my son Emmanuel. He's been a bit anxious in and around the water but Brenden has been so encouraging and I cannot thank him enough for all his time, patience and effort he's shown towards my son. Thank you for employing such an intentional kind individual!

Great instructions

Lessons are well paced and the tutor (Dylan) is very engaging. Our children look forward to their swimming lessons.

Staff was disorganized and not great with beginner kids. Should be using someone experienced.

My daughter did not learn a single thing even after 6 classes. Her instructor focused on kids who apparently already knew how to swim but were still registered in beginner's program. Zero encouragement from her to try swimming. She seemed more like "okay let's just get over these 30 minutes." After noticing this I had to unfortunately pull my daughter out of the program and even got her YMCA membership cancelled. I found it to be extremely disappointing and a total waste of money and time 👎🏻👎🏻👎🏻

I have my daughter in swimming lesson lessons. I find this place to be the best overall. I did have a concern with how the pool was run, but I called in my concern offering a solution and they actually did it so good job!!

should have done better in terms of training focused on swim 4 level and this is not just open swim

Everything.

The evaluation system , very subjective, the team leaders are unable to explain the evaluation method by the instructors

Everything is perfect

Swimming lessons for many levels , location is great for us . Nice clean facility , great staff

Great instructors, clean facility, safe environment.

Great team, Thank you!

Variety and diversity.. different classes.. and activities for all ages.. clean and well organized..

Since I been participating in the program I noticed my flexibility and movement has increased. Lowers stress and anxiety levels. I love the educators specially Sarah. My colleagues are not so nice but the program works for me.

The pool area requires more attention to maintain a clean and hygienic environment. Dirt and chewing gum are often found at the bottom of the pool. Additionally, many of people enter the deck with outdoor shoes, which causes inconvenience for those who follow the rules.

Not consistent instructors, kids gets comfortable with one and they get to see new face next time and then they start all over again.

Caitlin works wonders with my kiddo in swim able. He finds it hard to build connections with people but they have bonded allowing him to be more willing to try harder and harder skills.

I like that there is so many options.

The morning workouts are amazing, I sometimes attend the Wednesdays,Thursdays and Fridays 10 to 11am sessions .

I like the program they have for people with disabilities (SwimAble) that need extra assistance. The manager named Erin has been an incredible advocate for helping individuals with disabilities. She has consistently been able to put herself into another persons place. The staff are helpful and are willing to listen + accommodate our needs.

Excellent

Good coaching by swimming instructors.

It's clean and the trainers are great!

Friendly instructors

They're fun and the swimming pool is always clean

I'm always so nervous about not having a spot in classes for my children. It's the only thing that concerns me

To start my son take a long time to learn swimming , the clases are messy not organized properly , is hard to find the proper place , kids are not being challenged and never got the same instructor , i will like to said that in the men washroom the adults are most of the times completely naked no even cover with a towel and make my son and me really uncomfortable , I hope that this feedback helps , I wish to continue with this membership but for now im not sure if I will , thank you

All

Very professionnal and kind instructors. My daughter love coming there and I will join soon aswell. Thank you for everything you do for the community. Ingrid

Classes are fun and he learns a lot

The instructors are great!

The team are so nice and put in good effort. However, I wish lessons were more stable. My child is in swim able and just getting him used to the program was a struggle for us. Each week there is a different instructor and at times different pools are used. I understand unforseen circumstances arise, but it would be great if a more stable environment could be put into place for little ones with special needs. Staff are very friendly and always willing to accommodate for our child. Thank you and keep up the good work!

Group classes led by strong leaders

It is a very good programme by y kids always enjoy it