I love our YMCA, staff is always friendly, ready and willing to help us, welcome us and include us. There are lots of events and sports to come to and have fun! Facilities are always clean, organized and safe.

The only thing I have an issue with is the lack of floor space for core exercises. I don’t like how the only open space is in the middle of the gym with no wall or “privacy.” I used to like doing my floor exercises in the space beside the basketball court in front of the chalk board wall but now there are machines in that space.

Men’s locker room has more lockers with no locks or locks that don’t work than those that do work.

Cards to remind people to wipe machines has helped. Still issue with people sitting on machines to scroll or just talk but a little better since school back in session. Would be nice if staff could walk through every now and then to see if everything ok.

Recently I lost my YMCA tag which allows me entry to the Y. I told the lady at the counter of my situation and she promptly looked up my registration. I told the lady I wanted another tag. She suggested I should use my cell phone. At 80 years of age I seldom use my cellphone accept to make calls. The lady saw my situation and told me not worry that she would help me. In no time she fixed my cell phone to allow me access to the Y. Thank you so much.

Staff is friendly, space seems to be clean, as I see employees cleaning equipment. Lack of A/C is tough but that should be getting fixed. People seem to be respectful with equipment. Bathrooms are typically clean and the dry sauna has been nice when I use it.

Pool hours for swimming laps could be better. Adding an outdoor basketball court where the tennis/pickleball courts. Covering the outdoor courts would improve it.

Great location, good size facility with great equipment, staff, cleanliness, hours.

I miss the towel service and housekeeping staff. Our water was shut off due to an emergency at our apartments, so we had to go shower at the YMCA on Thousand Oaks for a couple of days. The showers could’ve used some attention…hair everywhere and trash(used q-tips, gum wrappers, tissues/paper towels) in the shower stalls. When this location had housekeeping staff, everything was clean 100% of the time and wonderful. The towel service is greatly missed. I don’t like having to carry a wet towel back home only to not be able to reuse bc I don’t want “gym germs” in my home.

Lots of good group classes and clean facilities. I love the family friendly atmosphere!

This location has such a wide variety of services.

I’m just tired of fighting for Zumba classes. So I’ll be joining Crunch. It’s cheaper for me.

I very much like the steam room!! I live by Seaworld but I drive to 1000 oaks for the steam room. So may i suggest that a “Status Note” be added in your website if the steam room is down. Thank you!

I have been waiting for a callback from Anastasio for weeks. I have expressed concerns with regards to ADA compliance items, as well as hot water fountains that do not work properly. There is also a broken changing room in the womens locker room, removed ceiling tiles in another changing room. And no extra seats in the locker rooms for those who cannot sit on the puffs that are too low to occupy for some.

The other members are friendly and welcoming. The classes are really good. The equipment is always clean.

The members are friendly

The staff on the floor needs to be more visible and engaged more with the public. At least say hi and get to know people.

The value for the price is the best ive ever seen! Plus all the employees are amazing!

Our home y is schertz but we make the drive once a week to use the sauna and like this facility much better. The child watch guy who checks us in is so nice. I am so sorry I forget his name but definitely deserves a raise. Made us feel comfortable leaving our kids in their care .. I love how I always see the staff interacting with the children

Very convenient, its clean, well lit. The staff is very freindly and the classes are a lot of fun

Nice staff. Community feel.

A lot of equipments and soace.

Great hours for early birds and great classes offered early too.

Place is always filthy, locker rooms, and saunas dirty. Fountain drinks are never cleaned.

Disappointed with amour seniors are charged for membership

I love the classes, instructors, the child watch program and the comfort of the facility.

Membership fee has really risen. More affordable gyms in the area.

I lost a water bottle and exercise mat, neither one returned to lost and found. Lost an earring but it was located in the lost and found.

While we utilize the Y at Thousand Oaks for many things, pickleball is the highlight. The staff has created a fun environment with exciting events and busy competitive open play. There is no facility like it in the city. The staff do a great job from posting events to fun music to supplying cold water. We enjoy the paid clinics and free leagues. Keep up the great work!

Great facility and staff is welcoming. The cleanliness of the building and locker room is superb. Joel is standout staff member who is very welcoming and always working hard.

I’ve been a long time member of this YMCA and overall it’s a great facility. However, The Group FX room has needed new hand weights for awhile now (some
of the jelly weights have the protective cover completely peeled off) and the flow of the room would be so much better if all the weights were moved away from the front door. It becomes a very congested mess when we are trying to get set up for class and break down after, while people are coming in and out through the front door.

The Thousand Oaks Y has so much to offer. Great assortment of workout equipment, lots of pickleball courts and swimming pool.

Gym is pretty warm and humid in the afternoons and evening. Would be nice if it was cooler.

The price is right, but I would pay more to have the mind and body studio cleaned daily.

The employees are always very friendly and knowledgeable. Whenever I have a question about equipment or programs, they are ready to answer, or find somebody with the information I need.

Melissa, Phillip, and Ernesto are The best at the Thousand Oaks Y in San Antonio! Always helpful, friendly, and looking for ways to make our Y visit better!!

I've been a member since you opened, and I still come 3 days a week. I've known most of the staff, but not as many any more, but they're always responsive to me.

I would recommend the classes that I attend because of the instructor. I wish the Mind body studio had easier access. I have bad knees and climbing the wooden stairs is problematic. Especially in inclement weather.

Large, friendly location with great staff and plenty of fitness classes to choose from. Great inmstructors, too!

The Y is a great facility with friendly and knowledgeable staff.

The YMCA has lot of workout facilities - many more than most of us are interested in. But the price keeps rising for membership - more than I would expect for such a facility. The air-conditioning has been in really bad shape for quite some time, and it seems like the YMCA doesn't have the funds to address it. While the staff is generally very friendly, they don't do a good job of monitoring the workout/weight areas - there is still substantial profanity - even right near the front desk, and the YMCA won't even post their "no profanity" policy on the wall. Also, there's usually mis-racked weights and overly loud people in that area.

Reasonable cost for everything that is offered. Clean and friendly environment.

I like the Christ-centered community and the friendliness. There are some little things that the members do that is inappropriate, but the staff at the YMCA are great!

Pickleball facilities and play.

I love my Y. I think the options of machines and equipment is great. I love the childcare, they know my 6 yr son well and are very kind and accommodating to him. He has autism and ADHD, so the fact that they're kind and understanding towards him means everything to me as a single mom who NEEDS her gym/fitness time for my wellbeing. The hours now work for my schedule, especially since the Kidz Club hours slightly changed to a later time. I don't get home until 5pm weekdays so I am grateful it was made to last later. We have also done swim lessons in the past. Some instructors were better than others with my son, but he had a blast regardless and learned good skills.

The facility has a lot of options for fitness and the monthly fee is reasonable.

Good location. Staff is for the most part, friendly. Good equipment, however, when it breaks, I think it takes too long for it to be repaired.

Everything is kool as far as weight equipment, I would get rid of the carpet in the locker rooms. It’s not too fun changing into gym shoes and getting your socks wet because somebody who just got out of a shower was there before you. That and add some parking lot security and it’ll be perfect.

Recommending the Yoga Restore classes taught by Reisa. I attend every Monday & Wednesday mornings. She’s honestly so good with getting us fully engaged with our intentions & needs for that particular day.

Men continue to go into spa with shoes. Only a small sign which they don’t pay attention to. A sign inside the window would help. They leave mud everywhere.